Terms of Use

Release: version 1.1.3
Last updated: 2026-08-12
Applicability / Disclosure: Public disclosure (published on the Pulse web page)

Access to and use of this website is governed by the following terms and conditions (“Terms of Use”).

By accessing this website, you hereby warrant that:

      i) you have fully read and understood these Terms and Conditions;
      ii) you fully agree to these Terms and Conditions; and
      iii) you have full authority to do so.

Table of contents

Definitions

Capitalised terms used throughout these Terms of Use shall have the meaning defined below, whether they appear in singular or in plural:

  • Affiliate refers to an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to UAB Devoteam Lithuania, Konstitucijos pr. 18B, B corp, LT-09308 Vilnius.
  • Terms of Use refers to these Terms of Use that form the entire agreement between You and the Company regarding the access to and use of the Website.
  • Website (or “Pulse”) refers to Cloud Management Portal, accessible from the following link: https://pulse.devoteam.com.
  • You (or “User”) refers to the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable. If You are an individual accessing or using the Website on behalf of, or for the benefit of, any corporation, partnership or other entity with which You are associated (an “Organization”), then You are agreeing to these Terms of Use on behalf of yourself and such Organization, and You represent and warrant that You have the legal authority to bind such Organization to these Terms of Use. References to “You” and “Your” in these Terms of Use will refer to both the individual using the Website and to any such Organization.

Service Description

Cloud Management Platform

Pulse is a cloud-native solution designed to help You seamlessly monitor and manage Your cloud infrastructure. It automates the collection of metadata from different third-party cloud providers, such as Amazon Web Services, Microsoft Azure, and Google Cloud, and aggregates this data to provide a meaningful Pulse that can help You optimize costs, identify trends, and improve the overall performance of Your cloud environment.

With Pulse, you can easily track and control cloud costs, identify potential risks and vulnerabilities in your cloud infrastructure, and maintain a secure cloud environment. The product offers detailed cost reporting, budgeting, and forecasting features to help you manage your cloud expenses efficiently. Additionally, Pulse provides threat detection, compliance monitoring, and vulnerability scanning capabilities to help you safeguard your cloud infrastructure against cyber threats.

In summary, Pulse is a powerful cloud management solution that offers comprehensive features and benefits to help you streamline your cloud infrastructure management, optimise costs, and enhance security and compliance.

Key System Components

Definition of Cloud infrastructure data:

  • Assets (Virtual Machines, Service Accounts, etc.).
  • Assets Metadata (Tags, Labels, Names, Relations with other resources, etc.).
  • Security information
  • Recommendations
  • Compliance data
  • Usage and Metric data

Cloud infrastructure data usage

Cloud infrastructure data (“Data”) is used by Pulse to calculate, to provide dashboards and additional insights. Aggregated data will be used for report and trend generation so Pulse can provide infrastructure optimization recommendations.

By connecting Your cloud infrastructure to Pulse, you acknowledge and agree that the Company and its Affiliates may analyze anonymized, aggregated cloud infrastructure data and usage trends for internal business development, service optimization, and market research purposes, in strict compliance with Our Privacy Policy.

Authentication methods:

  • Service Account - User is responsible to assign required permissions and provide Service Principal Name (SPN) or Service principal (SA) credentials. Website requires reader role for assets/resources, cost/billing and reservations.

  • Self Service - You (user) are granting permissions for Pulse Website backend ‘on behalf of You’ to create SPN/SA and assigning reader role for visible subscriptions or projects.

You are solely responsible for maintaining the confidentiality and security of the credentials, Service Principal Names (SPN), or Service Accounts (SA) provided to Pulse. You ensure that the permissions granted to the Website adhere to the principle of least privilege required for Pulse to operate. The Company shall not be held liable for any unauthorized access, security incidents, or data leaks occurring within Your cloud infrastructure resulting from Your misconfiguration, negligence, or failure to secure Your access keys.

For more detailed onboarding guide check website documentation following link: https://docs.pulse.devoteam.com.

Continuous delivery

The Website follows a continuous delivery approach, meaning new features (new releases), updates and upgrades may be carried out as soon as available, without prior notice. Feature request form and roadmap pages will be introduced when available, until then please provide any new suggestions via contact form.

Acknowledgment

These Terms set out the rights and obligations of all users regarding the access to and use of the Website.

Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Website.

By accessing or using the Website You agree to be bound by these Terms. If You disagree with any part of these Terms then You may not access the Website.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Website.

You have no obligation to use the Website nor to provide any content and You are free to choose the content that You want to provide. If You decide to share content, You certify being aware that Your content may be protected by intellectual property rights, notably. By doing so and using the Website, You warrant to the Company that You have obtained sufficient rights to use the Website, to provide any such content, and to grant the Company with permission to use such data and/or intellectual property rights for the proper performance of the Website. Your access to and/or use of the Website is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Website or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Website.

Intellectual Property

You may share with the Company suggestions, feedback or other input with respect to the Website (collectively, “Suggestions”). You hereby assign to the Company all right, title, and interest in any Suggestions, and the Company shall have a royalty-free, worldwide, irrevocable, perpetual license to use, disclose, reproduce, license, distribute and exploit any Suggestion without restriction or obligation of any kind and without any attribution or compensation to any party, should the Company use any Suggestions.

License Grant.

Subject to your compliance to these Terms of Use, the Company grants to you for the limited, revocable, non-exclusive, non-transferable, non-sublicensable, worldwide right and license to access and use the Website solely for your internal business purposes.

The Company retains all rights, title and interests, implied or otherwise, which are not expressly granted to You hereunder, and retains all rights, title and interest in and to the Website.

Restrictions.

You shall not and shall not allow others to:

  1. license, sublicense, sell, resell, lease, transfer, distribute the Website, or give access to the Website to third parties;
  2. create derivative works or modify the Website, its service, software or documentation, if any, in particular for the purpose of developing a competing product or service, marketed or for internal use;
  3. disassemble, reverse engineer, or decompile the Website, its service, software or documentation, if any;
  4. delete or modify a copyright or any other intellectual property rights appearing on the Website;
  5. use the Website, reproduce, distribute, display, transmit or use any copyrighted material or other intellectual property rights (including any rights of publicity or confidentiality) without the prior consent of the Company;
  6. violate any national or international law or regulation through the Website;
  7. deactivate, hack or interfere with any security measure, digital signature mechanism, management of authentication and authorization rights provided by the Service;
  8. send computer viruses, worms, Trojan horse or other harmful computer code via the Website or undermine the integrity of the Website by some other means;

You are responsible for but not limited to, the following: (a) User use of the Website, (b) the protection of the names and passwords of Users of the Website and to prevent and to inform immediately and in written the Company of any unauthorized use of the Website, (c) use the Website within the authorized limits and only in accordance with the number of access types and identifiers of authorized users, the storage capacities and on or from locations which You may use the Website, (d) use the Website in accordance with these Terms of Use.

Our Website may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the Terms and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms of Use.

Upon termination, Your right to use the Website will cease immediately.

Limitation of Liability

The Website is provided as is and free of charge version with limited capabilities for everyone.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Website, third-party software and/or third-party hardware used with the Website, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

To the maximum extent permitted under applicable law, the Company’s total liability arising out of or in connection to this Website (whether in contract, tort (including negligence) or otherwise) for all causes or actions arising in any contract year is limited to 50,000€.

You hereby warrant to indemnify the Company and/or its Affiliates as applicable, against any loss, damage, fines, liability, charge, expense, outgoing or cost (including all legal and other professional costs on a full indemnity basis) of any nature or kind suffered or incurred in connection with:

  • any intellectual property rights claim;
  • any use by (or authorised by) You other than in accordance with these Terms of Use;
  • any claim that the access or use of any content provided by You breaches any confidentiality commitment, any applicable contractual or lawful obligation; or
  • any misrepresentation, negligence, fraud or wilful misconduct by You in connection with this Website.

“AS IS” and “AS AVAILABLE” Disclaimer

The Website is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and Website providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Website will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected. Additionally, the results shown on the Website rely on receiving accurate, up-to-date data from your third-party cloud service provider accounts.

Without limiting the foregoing, neither the Company nor any of the Company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Website, or the information, content, and materials or products included thereon; (ii) that the Website will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Website; or (iv) that the Website, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability

If any provision of this Agreement is held to be invalid, illegal or unenforceable, in whole or in part, the other provisions shall nevertheless continue in full force and effect. Each Party shall use its best efforts to immediately negotiate in good faith a valid replacement provision with an equal or similar economic effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Survival

The provisions of this Agreement that are expressly or implicitly intended to survive termination, shall survive any expiration or termination of this Agreement.

Changes to These Terms of Use

We reserve the right, at Our sole discretion, to modify or replace these Terms of Use at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any added terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Website after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the added terms, in whole or in part, please stop using the Website.

Disputes Resolution

If You have any concern or dispute about the Platform or its Terms and Conditions, You agree to first try to resolve the dispute amicably by contacting the Company at the following address: fr.corp.legal.contracts@devoteam.com. In case such a dispute cannot be resolved within three (3) months of receipt of the concerned email, the said concern may be brought to the competent Court.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Lithuania and the Parties hereto submit to the exclusive jurisdiction of the courts of Vilnius. The United Nations Convention for the International Sale of Goods shall not apply to these Terms of Use.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By using contact form on our website for website usage related questions or suggestions.
  • By using marketplace forms on our website for engaging our service delivery for contract questions.
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